"While many office have a very lengthily mission statement, our office philosophy is very simple; "If you always do what is best for the patient you can't go wrong." We strive in making sure we provide the best option for your eyecare needs. If you look good, we look go. It's just that simple."
Here is the longer version :)
Our office is dedicated to serving patients with the utmost quality, care, and sincerity. The jobs and duties of each person are geared toward being the most efficient for the office and its’ patients. I want my office to be at the forefront of my profession. Every decision and every action by my employees should aim toward these same goals for the patients and office. I believe that our patients are very special because they have selected us over many others and should be treated that way. I place great importance on remembering our patients' names and treating them with courtesy, fairness, respect and competence. I believe that my employees are the heart of my practice. The skills and attitudes which they convey to my patients have a much greater impact than our office decor, our building or our office instruments. I expect my staff to provide our patients with a level of care and concern above and beyond what they expect. Extending ourselves this extra measure is what will set our practice apart from all the others.
Every member of my staff shall strive to communicate concern and sensitivity in a pleasant and professional way while functioning as a member of a team which exemplifies excellence. I will not tolerate rudeness, neglect or indifference by any member of my staff. The ability to remain composed under pressure is equally as important as attaining technical expertise. Since it is not possible to devise a set of policies to cover every action and every situation that can be expected to arise in the course of a practice, every employee must expect to assume the responsibility of exercising certain discretion and sound judgment in the performance of their duties in instances where no specific policies have been developed.
It is my desire to have staff members who will work together with a sincere spirit of cooperation, teamwork and mutual respect. I believe these are the key ingredients not only in the success of my practice but in promoting a pleasant, rewarding and stimulating work environment. I would like to take this opportunity to thank the members of my staff for their loyalty and their continued efforts for excellence.